Latest updates on service, products, and critera
Rated five stars by you
We're proud to have achieved a 5 star broker rating in the latest Smart Money People Mortgage Lender Benchmark survey - thank you to our brokers who shared their feedback! Discover why brokers choose to work with us and get in touch with our friendly team.
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Latest changes to service times and criteria
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Supporting mortgage intermediaries with expertise and flexibility.
We’re here to support mortgage intermediaries with a diverse range of mortgage products designed to meet a variety of needs and a commitment to outstanding customer service.
Together, our friendly and knowledgeable team bring years of experience to help you find the right solutions for your clients. With a flexible and responsive approach, we’re ready to work with you—every step of the way.
One of the best in the industry. Easy to communicate with - phone chats and Teams meetings with underwriters, support, and BDM. Easy and swift to talk through issues and queries with cases. Very content and comfortable using Newbury BS.
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Latest news
Summer sale starts now - reduced rates across our mortgage range
Intermediary news
We’re turning up the heat this summer with rate reductions and refreshed products across our mortgage range – giving you even m…
Join us at The Society Sessions 2026
Intermediary news
Join Matthew Long at The Society Sessions 2026 - a free digital event bringing together 27 building societies to showcase lendi…
How we complete the picture with Ltd Company Buy-to-Let
Intermediary news
Putting together the right Limited Company buy-to-let solution can feel like a puzzle—but with Newbury, the pieces start to fal…
Rates reduced. Discounts increased. More opportunities.
Intermediary news
We’ve made widespread improvements to our residential and buy to let range – helping you deliver even better outcomes for your …
Supporting first-time buyers in today’s market
Intermediary news
As affordability challenges persist, the role of the broker—and the lender behind them—has never been more important.
We've got more ways to say yes!
Intermediary news
We know how important it is to find solutions that work for your clients. That’s why we’re continuing to look for more ways to …
Kerri Rolfe promoted to BDM
Intermediary news
We are pleased to announce that Kerri Rolfe has been promoted to Business Development Manager.
Criteria and product changes
Intermediary news
We have gone live with a range of criteria and fixed-rate product changes today.
Fixed rates have landed. Let’s get your clients onboard.
Intermediary news
After a small trip away, our fixed rate mortgages are back on the market and ready for your cases.
Updated affordability and income multiple criteria
Intermediary news
We have updated our affordability and income multiple criteria across both standard residential and Shared Ownership mortgage l…
Fixed rate reductions
Intermediary news
Great news — we’re reducing a range of our standard residential fixed rates to support more of your clients.
Have your say in the Moneyfacts Awards 2026
Intermediary news
If you've loved our service, let us know with your chance to have a say in the 2026 Moneyfacts Awards.